Privacy Policy

This policy explains what personal data Mithila Jodi collects, why we collect it, who it is shared with, and the choices you have. It is written to describe what the platform actually does. If you have a question about anything here, please contact us.

1.Who this policy covers

Mithila Jodi is a matrimonial platform for the Mithila (Maithili) community. This policy applies to everyone who visits the website and to registered members. It covers the data you give us, the data created as you use the platform, and the limited technical data our systems record.

2.Information we collect

We collect the following, and nothing beyond what is listed here:

Account and sign-in

• Your Indian mobile number, verified by one-time password (OTP)
• OTP verification records — when a code was requested and how many attempts were made
• A password, if you choose to set one (stored only as a secure hash, never in readable form)
• Login session records, including the approximate time and your IP address

Matrimonial profile

• Name, date of birth, gender, and who the profile is for (yourself or a family member)
• Religion, caste and sub-caste
• Gotra, maternal gotra (nanihaal), mool and native gram
• Native place, current location and work location
• Education — degree, specialisation, institution and year
• Profession — job title, employer, industry, experience and work type
• Height, marital status, mother tongue, diet, and smoking and drinking preferences
• Your own description of yourself and of your family, and your marriage timeline
• Partner preferences, including age range, community, education, location and diet

Private details (never shown to other members)

• Contact mobile number, email address and postal address, if you choose to add them
• Income range, if you choose to add it
• Horoscope details — rashi, nakshatra, manglik status, birth time and birth place, and a kundli link if you add one

Photographs

• Profile photographs you upload, together with which one you have set as your main photo

Activity on the platform

• Interests you send and receive, and whether they were accepted or declined
• Profiles you shortlist
• Messages you exchange with members you are connected to
• Members you block, and reports you submit about a profile

Consent records

• Each consent you give or withdraw — which document it applies to, its version, the date and time, your IP address and your browser’s user-agent string. We keep these so we can show what you agreed to and when.

Payment information

• None. Mithila Jodi is currently free for all members and does not collect payment from members, so we do not hold card, bank or other payment details.

3.Why we collect it

• To create your account and sign you in securely
• To build your matrimonial profile and show it to other members
• To power search and matching, including the community-specific fields above
• To let members send and respond to interests, and to message once connected
• To generate your marriage biodata in English, Hindi, Maithili and Sanskrit
• To review photographs, act on reports, and keep the platform safe
• To answer your questions and handle complaints
• To fix problems and improve how the platform works

We do not use your personal data for advertising, and we do not sell it.

4.Who can see your profile

Registered members. Your profile is shown to other registered members through search and browsing while your profile is active and you have kept it discoverable. You can turn discoverability off at any time from your profile settings; this is enforced on our servers, so a profile that is not discoverable does not appear in member search.

Publicly featured profiles. Some members are featured publicly — for example on our homepage and on the public Explore page — so that families who have not yet registered can see the kind of profiles on Mithila Jodi. A profile is only featured where the member has agreed to it, and a featured profile stops being shown as soon as the member turns off discoverability or deactivates their account.

A publicly featured profile shows a reduced set of information: name, age, gender, community and location details, education and profession, and the main photograph. It never includes your date of birth, your contact mobile number, your email address, your postal address or your free-text descriptions. If you would prefer not to be featured publicly, tell us using the contact details in section 12 and we will remove you.

5.Your contact details

The contact mobile number, email address and postal address you enter in your profile are held privately. They are not displayed to other members anywhere on the platform, and they are not included in publicly featured profiles. Members reach each other through interests and in-platform messaging rather than by seeing each other’s numbers.

Your registered mobile number is never shown to other members on the platform. The only way your contact details — including your mobile — reach anyone is if you choose to include them in a Digital Profile link you share yourself. They are off by default, and you can turn them off or withdraw the link at any time.

6.Photographs

Photographs you upload are stored in private storage. They are not available at a public, guessable web address — the platform serves them through short-lived links that expire.

Every photograph is reviewed by our team before other members can see it. Until it is approved it is visible only to you. We may reject a photograph that does not meet our standards, for example if it is not a photograph of the person the profile is for. Your main approved photograph is shown to registered members and, if your profile is featured publicly, on the public pages described in section 4. You can delete a photograph at any time.

7.Who we share data with

We share personal data only in these situations:

• Other members — as described in section 4.
• Our technology providers — we use Supabase for our database and file storage and Vercel to host and serve the website. They process data on our instructions in order to run the service, and not for their own purposes.
• SMS delivery — a third-party SMS provider delivers your one-time passwords. Delivering an OTP necessarily involves sharing the mobile number it is being sent to.
• Legal authorities — where we are required to disclose data by law, by a court order, or by a lawful request from a government authority.
• Anyone else you tell us to — only with your specific consent.

We do not use third-party analytics, advertising networks or cross-site tracking services, and we do not share your data with them.

8.How long we keep it, and what deactivation does

We keep your data for as long as your account exists, and afterwards where we still need it — for example to handle a safety report or to meet a legal obligation.

Please read this part carefully, because it is easy to misread. Deactivating your account from your settings hides your profile and signs you out. It does not erase your data. When you deactivate, we mark your account and profile as deactivated, record the date, and end all your sign-in sessions. Your profile stops appearing in member search and stops being featured publicly. Your profile information, photographs, messages, interests and consent records remain in our systems.

If you want your data erased rather than deactivated, ask us using the contact details in section 12 and we will act on it. We may need to keep some records even after erasure — for example a record of a safety report, or information we are legally required to retain. We will tell you if that applies to your request.

Because Mithila Jodi is currently free, nothing is deleted because of a membership expiring.

9.Your choices and controls

These controls exist in the product today:

• Correct your information — edit any part of your profile at any time from your profile page.
• Control who finds you — turn discoverability off to remove your profile from member search and from public featuring.
• Manage photographs — add, replace, reorder or delete your photographs.
• Block a member — blocking stops that member from appearing to you and you to them.
• Report a profile — report a profile you believe is fraudulent, abusive or otherwise breaks our Terms of Service.
• Download your data — request a copy of your account data from your settings page.
• Withdraw optional consents — withdraw consent for optional purposes such as promotional messages from your settings page. Withdrawing does not undo processing that already lawfully took place.
• Change your password — from your settings page.
• Deactivate your account — from your settings page, with the effects described in section 8.

To ask for access to, correction of, or erasure of your data outside these controls, or to raise a complaint, use the contact details in section 12.

10.Security

We take reasonable technical and organisational measures to protect your data. In particular: photographs are held in private storage and served only through short-lived expiring links; sign-in sessions use a cookie that JavaScript cannot read, and the session token is stored in our database only as a hash; passwords, where set, are stored only as hashes; and the site is served over HTTPS.

No online service can promise perfect security, and we do not claim to. We hold no security certification and make no claim to one. If you believe your account has been accessed without your permission, contact us immediately.

11.Cookies

We use one cookie, mj-session, which keeps you signed in. It is strictly necessary for the platform to work, cannot be read by JavaScript, and is cleared when you sign out or deactivate your account. We do not use advertising cookies, analytics cookies or cross-site tracking cookies.

Usage statistics. To understand which pages and tools are used, our own servers count page visits and feature use (for example, that an astrology tool was used, or that a song was played). Your browser keeps a random identifier in its local storage, not a cookie, so that we can count distinct visitors rather than page loads. With each visit we record the page address (with any member, profile-link or invitation identifiers removed), whether this browser has visited before, a rough device type (phone, tablet or computer) and, on arrival, the name of the website that linked you here. We do not record your IP address, your browser details, your account or anything you type. These statistics stay with us and are not shared with analytics or advertising companies. If your browser sends a Do Not Track or Global Privacy Control signal, nothing is recorded. You can also clear the identifier at any time by clearing this site’s data in your browser.

12.Age requirement

Mithila Jodi is only for adults. You must be at least 18 years old to register, and the platform refuses a date of birth that would make the profile holder younger than 18. The service is not directed at children and we do not knowingly collect their data. If you believe a profile belongs to a minor, report it or tell us and we will act on it.

13.Changes to this policy

If we change this policy in a way that materially affects you, we will tell you through the platform before the change takes effect, and we will update the version and effective date at the top of this page. Where the law requires fresh consent for a new use of your data, we will ask for it rather than assume it.

14.Contact us and complaints

For any question about this policy, to exercise your rights over your data, or to make a complaint about how we have handled it, reach us at:

• Email: contact@mithilajodi.com
• Phone or WhatsApp: +91 8757569525
• Or use the contact form.

We aim to acknowledge privacy complaints promptly and to resolve them as quickly as we reasonably can. If you are not satisfied with our response, you may escalate the matter to the appropriate authority under Indian law.

15.Grievance Officer

As required by the Digital Personal Data Protection Act, 2023, and by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the person you can contact about your personal data and about any grievance is:

• Name: Amit Jha
• Designation: Grievance Officer, Mithila Jodi
• Email: contact@mithilajodi.com
• Phone or WhatsApp: +91 8757569525

Please mark your message for the attention of the Grievance Officer. We will acknowledge it within 24 hours and work to resolve it within 15 days, in line with the timelines set out in the Rules above.