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Terms of Service

Version 1.0 · Effective 5 September 2026

These terms govern your use of Mithila Jodi. By registering or using the platform you agree to them. Please read them before you create an account. They work together with our Privacy Policy, which forms part of these terms.

1.What Mithila Jodi is

Mithila Jodi is a matrimonial platform for the Mithila (Maithili) community. Its purpose is to help individuals and their families find a marriage alliance — by publishing a matrimonial profile, searching other profiles, expressing interest, and generating a marriage biodata.

It is not a dating service and it is not a social network. We introduce members to one another; we do not arrange, mediate, endorse or guarantee any marriage, and we are not a party to any alliance or agreement you reach with another member or their family.

2.Who may register

  • You must be at least 18 years old. The platform will not accept a date of birth that makes the profile holder younger than 18.
  • You must have a valid Indian mobile number that can receive an OTP.
  • You must be legally free to marry under the law that applies to you.
  • You may create a profile for yourself, or for a close family member — a son, daughter or sibling — but only with that person’s knowledge and consent. If you create a profile for someone else, you are responsible for what appears on it and for having their consent to publish it.
  • One person should have one profile. Duplicate profiles for the same person may be removed.

3.Your account

You sign in with your mobile number and a one-time password sent by SMS. You may also set a password. Keep your access to your mobile number and your password to yourself — anything done through your account is treated as done by you. Tell us straight away if you think someone else has got into your account.

Do not share, sell or transfer your account, and do not sign in to someone else’s.

4.Honest profiles

A matrimonial platform only works if the information on it is true. You agree that everything you publish — name, age, marital status, community details including gotra, maternal gotra, mool and native gram, education, profession and family information — is accurate and not misleading, and that you will keep it up to date.

  • Do not impersonate anyone or create a profile in someone else’s name without their consent.
  • Do not upload photographs of a person other than the one the profile is for.
  • Do not conceal or misstate an existing marriage, or anything else a prospective family would reasonably need to know.
  • Do not create a profile for a purpose other than seeking a marriage alliance.

We may hide, edit or remove a profile, or suspend an account, where information appears false or misleading.

5.How you must behave

You agree not to:

  • Harass, abuse, threaten, stalk or intimidate another member, or send them obscene or offensive content
  • Ask another member for money, gifts, loans or financial help, or attempt any kind of fraud
  • Send spam, advertising, or repeated unwanted messages after someone has stopped responding
  • Try to obtain another member’s private information by pressure, deception or technical means
  • Copy, save, publish or reuse another member’s photographs or profile details for any purpose outside considering an alliance
  • Collect or scrape profile data from the platform, whether by hand or automatically
  • Use the platform for any business or commercial purpose, including matchmaking as a service, without our written permission
  • Publish anything unlawful, or anything that incites hatred against any community
  • Attempt to break, probe or bypass the platform’s security, access controls or membership rules

Report anything that breaches this section and we will look into it.

6.Photographs and profile content

Photographs are reviewed by our team before other members can see them. Until a photograph is approved it is visible only to you, and we may reject one that does not meet our standards.

Other profile information — your written details, family description and preferences — publishes immediately when you save it. It is not reviewed in advance. We may review it later and remove or hide anything that breaches these terms, whether we notice it ourselves or someone reports it.

You keep ownership of what you upload. By uploading it you give us permission to store it and to display it on the platform as described in these terms and in the Privacy Policy — including on public pages if your profile is featured, as set out in section 8. This permission ends when the content is removed, except for copies we are required to keep.

7.Interests, messaging, blocking and reporting

  • Interests. You can express interest in a profile. The other member can accept it, decline it, or leave it; you can withdraw one you have sent.
  • Messaging. Once a connection is established you can message each other on the platform. Messaging is currently available to all registered members at no charge.
  • Blocking. You can block a member. Blocking hides each of you from the other. You can unblock later.
  • Reporting. You can report a profile you believe is fraudulent, abusive or in breach of these terms. We review reports and may warn, restrict, hide or remove the account concerned. We may not be able to tell you the outcome of a report about someone else.

Contact details you enter in your profile, and your registered mobile number, are not shown to other members on the platform. They appear on a Digital Profile link only if you choose to include them — see the Privacy Policy.

8.Publicly featured profiles

Some members are featured on our public pages, including the homepage and the public Explore page, so that families who have not registered yet can see the kind of profiles on Mithila Jodi. A profile is featured only where the member has agreed to it.

A featured profile shows a reduced set of details — name, age, gender, community and location, education and profession, and the main approved photograph. It does not show date of birth, contact number, email address, postal address or free-text descriptions. Turning off discoverability, or deactivating your account, removes your profile from public featuring. You can also ask us to stop featuring you at any time using the contact details in section 14.

9.Safety — and what we do not do

We want to be straightforward with you about this, because it matters more than anything else on this page.

We verify that a member controls the mobile number they registered with. We do not verify who they are. Mithila Jodi does not carry out Aadhaar verification, PAN verification, police or background verification, income or education verification, document checks or facial or biometric authentication. A profile on this platform has not been identity-checked, and no badge, label or wording on the platform should be read as saying otherwise.

What we do do: mobile number verification by OTP, review of every photograph before it becomes visible, and acting on reports and blocks.

So please take the same care you would with any introduction from outside your circle: verify important claims independently, involve your family, meet in a safe and public setting, and never send money to someone you have met on the platform. Our safety guidance explains this in more detail. You are responsible for your own decisions about whom you meet and whom you marry.

10.Membership and payment

Mithila Jodi is currently free for all members. Registration, creating and publishing a profile, searching, sending and receiving interests, messaging, and generating a marriage biodata in English, Hindi, Maithili and Sanskrit are all available at no charge.

We do not collect payment from members, and the platform has no facility to take one. There are therefore no subscriptions, no automatic renewals, no charges to cancel, and nothing to refund. Because nothing is charged, no feature is withheld pending payment, and no profile or data is deleted because a membership has lapsed.

If we introduce paid membership in future, we will publish the plans, prices and what each includes before they take effect, together with the cancellation and refund terms that apply, and we will not charge you without your agreement. Nothing on this page should be read as an offer of a paid plan today.

11.Suspension and termination

We may restrict access, hide a profile, suspend an account or close it where:

  • The information on a profile appears false, misleading or fraudulent
  • A member breaches section 5, or reports about them indicate they are unsafe to other members
  • A profile appears to belong to someone under 18
  • A member abuses the platform’s systems, or uses it for a commercial purpose without permission
  • We are required to act by law or by a lawful authority

Where it is reasonable to do so we will tell you what the problem is and give you a chance to put it right. For serious matters — fraud, or a risk to another member’s safety — we may act immediately.

You can deactivate your own account at any time from your settings. Deactivation hides your profile and signs you out; it does not erase your data. If you want your data erased, ask us and we will act on it, subject to anything we must keep — see section 8 of the Privacy Policy.

12.Our content and brand

The Mithila Jodi name and logo, the website design, its text and artwork, and the software behind it belong to us or are used by us with permission, and are protected by Indian intellectual property law. You may use the platform for its intended purpose; you may not copy, adapt, resell or redistribute our content or software, or use our name or logo, without our written permission. Biodata and invitation designs you generate are for your own personal use in connection with a marriage.

Content posted by members belongs to those members, not to us. Nothing in this section claims ownership of it.

13.Our responsibility, and its limits

We will provide the platform with reasonable care and skill. We do not promise that it will always be available or free of faults, and we may change, suspend or withdraw features.

Because we introduce members rather than vet them, we are not responsible for the truth of what a member publishes, for how a member behaves towards you on or off the platform, or for the outcome of any introduction, meeting or alliance. Where a loss is caused by another member’s conduct rather than ours, our responsibility does not extend to it.

To the extent the law allows, we are not liable for indirect or consequential loss. Nothing in these terms limits any liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud. Nothing here removes any right you have as a consumer under Indian law.

14.Governing law and disputes

These terms are governed by the laws of India, and disputes arising from them are subject to the jurisdiction of the courts of India.

Before starting any formal proceedings, please raise the matter with us using the contact details below. Most problems can be sorted out quickly and we would rather resolve them directly.

15.Changes to these terms

We may update these terms. If a change materially affects you, we will tell you through the platform before it takes effect and update the version and effective date at the top of this page. If you keep using the platform after a change takes effect, you accept the updated terms; if you do not accept them, you should stop using the platform and may deactivate your account.

16.Contact us

For any question about these terms, or to raise a complaint:

17.Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and with the Digital Personal Data Protection Act, 2023, the Grievance Officer for Mithila Jodi is:

You can contact the Grievance Officer about anything on this platform — a profile you believe is fraudulent or abusive, a photograph or content that breaches these terms, a request to remove your own profile, or a complaint about how a grievance has been handled. Please mark your message for the attention of the Grievance Officer and describe the issue, with links or screenshots where you can.

We will acknowledge your complaint within 24 hours of receiving it and work to resolve it within 15 days, in line with the timelines set out in the Rules above. Where a matter concerns another member’s safety, or content that must come down urgently, we act as soon as we reasonably can rather than waiting out that period.

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