Trust & Safety
Safety & Verification
Your trust matters. Mithila Jodi is designed to help individuals and families connect with greater confidence while keeping privacy and responsible communication at the heart of the experience.
Why it matters
Your Safety Matters
Matrimonial matchmaking involves sharing personal and family information with people you may not yet know well. That requires care. Mithila Jodi is built with privacy controls and review processes to give you more confidence, but the most important layer of protection is your own judgement.
Only share information you are comfortable sharing. Use the platform's privacy settings to control what others can see. Involve trusted family members in the process. And if something feels wrong, trust that instinct — report it.
Profile privacy
You control whether your profile is discoverable. You can make it visible or hidden at any time from your profile settings.
Contact info is protected
Your mobile number and email address are never shown to other members or visitors. They are used only for account login and internal communication.
Responsible communication
Communicate thoughtfully and give yourself time to assess a match. There is no rush, and genuine matches will respect your pace.
Report suspicious behaviour
If any profile, message, or interaction makes you uncomfortable, report it. The Mithila Jodi team reviews all reports.
What is actually checked
Verification at Mithila Jodi
Verification on Mithila Jodi is honest and specific. We only display verification indicators for processes that genuinely happen. We do not claim identity verification, government ID checks, or background screening — those are not currently offered.
Mobile Verified
The member confirmed their mobile number via a one-time password (OTP) at registration. Every registered member on Mithila Jodi has completed this step.
This confirms the mobile number was active at registration. It does not verify personal identity beyond phone number ownership.
Photo Reviewed
All photographs uploaded to Mithila Jodi go through a review queue before appearing on any profile. Photos that do not meet community guidelines are rejected and not displayed.
Photos are reviewed for appropriateness. This is not an identity authentication or facial verification process.
Profile Reviewed
Profiles go through an internal review by the Mithila Jodi team before becoming active on the platform. Profiles that do not meet guidelines may be rejected or returned for correction.
This is an internal quality and guideline check. It is not an identity document verification or background check.
Not currently offered: Mithila Jodi does not currently perform government ID verification, Aadhaar/PAN checks, background screening, or facial authentication. Members should independently verify information that matters to their family.
What you control
Privacy & Profile Visibility
Your profile information belongs to you. Mithila Jodi gives you meaningful control over what is visible and to whom. Sensitive personal and family information is protected and not publicly exposed.
Profile discoverability
You can make your profile visible in search results or hidden at any time from your profile settings. Hidden profiles cannot be found in searches.
Mobile number
Your registered mobile number is never shown to other members or site visitors. It is stored securely and used only for account authentication.
Email address
Your email address is not exposed to other members. If you have provided one for notifications, it is held privately.
Profile photograph
Uploaded photographs go through a review process. You control whether a photo is set as your primary profile photo.
Family information
Family details such as parents' names, siblings, and native gram are part of your profile and shared within the platform's privacy controls.
Gotra, Maternal Gotra & Mool
These lineage details are included in your profile. They are shared with members who can view your profile based on your discoverability settings.
Marriage biodata
Your biodata can be generated as a PDF and shared privately — outside the platform. Share it only with families you are comfortable sharing with.
Horoscope
If you upload a horoscope, it is part of your profile. Share it with care and only when you are comfortable doing so.
For full details on how your information is handled, see the Privacy Policy.
Practical guidance
Stay Safe While Using Mithila Jodi
These are practical steps you can take to protect yourself and your family throughout the matchmaking process.
Never share your OTP or password with anyone, including people claiming to be from Mithila Jodi support.
Never share banking PINs, card details, account numbers, or UPI credentials with a prospective match or their family.
Do not send money to someone you have only met through a matrimonial platform, regardless of the reason given.
Be cautious of urgent financial requests or pressure to act quickly — these are common warning signs of fraud.
Take time to verify important information independently before making decisions.
Involve trusted family members in the review process where appropriate.
Be thoughtful before sharing personal contact information such as your home address or personal email.
Report any profile that appears suspicious, fake, or inappropriate to Mithila Jodi immediately.
Flag suspicious activity
Report a Profile
If you believe a profile is fake, misleading, abusive, or suspicious — report it. Every report is reviewed by the Mithila Jodi team.
To report a profile, go to the Contact page and select “Report a Profile” from the reason dropdown. Include the name or profile details of the member you are reporting and a description of your concern.
Reports can be made for any of the following concerns: fake or impersonated profile, harassment, inappropriate photograph, spam, underage member, suspected fraud, or other suspicious behaviour.
Control your interactions
Block a Member
If you do not want further interaction with a specific member, you can block them. When you block a member:
- The blocked member no longer appears in your search results.
- Any pending interests between you are automatically withdrawn.
- Any shared conversation is closed.
- The block is private — the other member is not informed.
- You can unblock them at any time from their profile.
The block option is available on member profile pages. If you are unable to find it or need assistance, contact us via the Contact page.
A platform for families
Family Involvement
Mithila Jodi is designed with the understanding that matrimonial matchmaking in the Mithila community is a family process, not just an individual decision. Involving trusted family members at appropriate stages adds an important layer of consideration and confidence.
- Review profiles together and discuss important details openly.
- Verify information such as education, employment, and family background through your own networks.
- Take time before making decisions — there is no pressure to respond quickly.
- Arrange initial interactions or meetings in familiar, safe environments with family present.
- Use the platform's privacy controls to manage how much information is visible and to whom.
Mithila Jodi does not perform family verification or act as an intermediary between families. Family involvement is encouraged as a personal practice — the platform supports it by providing privacy controls and information sharing tools.
What we stand for
Our Commitment
Mithila Jodi is committed to operating the platform responsibly — with honest verification, meaningful privacy controls, and genuine moderation of profiles and photographs.
We do not make claims we cannot support. We do not pretend that technology replaces human judgement in matrimonial matchmaking. We do not expose sensitive member information to other users.
We will continue to improve the platform's safety and verification capabilities over time — with transparency about what each feature does and what it does not.
If you have concerns, feedback, or need assistance, we are here. Contact us at any time.
Common questions
Safety & Verification FAQ
Does Mithila Jodi verify every profile?
Profiles go through an internal review process before becoming active on the platform. Mobile numbers are verified at registration via OTP. Profile photographs are reviewed by the team before appearing. Mithila Jodi does not currently perform identity document checks, government ID verification, or background checks. Members should exercise their own judgement and involve trusted family members in the matching process.
What does Mobile Verified mean?
A Mobile Verified member has confirmed their mobile number by entering a one-time password (OTP) sent to that number during registration. This confirms the number is active and that someone with access to it completed the registration. It does not verify a member's identity beyond ownership of that phone number.
Can I report a suspicious profile?
Yes. If you believe a profile is fake, misleading, abusive, or suspicious, you can report it using the Contact form on this site — select "Report a Profile" from the reason dropdown and include the relevant details. Reports are reviewed by the Mithila Jodi team. A dedicated in-profile report button is not yet available in the current version of the app.
Can I block another member?
Yes. The block feature is available on member profiles. Blocking a member removes them from your search results, withdraws any pending interests between you, and closes any shared conversation. The block can be removed at any time.
Is my phone number visible to other members?
No. Your mobile number is never shown to other members or visitors. It is used only for account login, OTP verification, and internal communication. Contact details are stored separately from your public profile and are never included in search results or profile views.
Should I share my OTP or password?
No — never. Do not share your OTP, password, or any authentication credential with anyone, including people claiming to be from Mithila Jodi. The platform will never ask you for your password or OTP. Anyone requesting these details should be treated as suspicious.
Should I send money to another member?
No. Do not send money to someone you have only connected with through a matrimonial platform. Any request for money — regardless of the reason — is a serious warning sign. Report any such request to Mithila Jodi immediately.